Returns & Exchanges

At Pulsio, we stand behind the quality of our recovery gear and offer a 30-day satisfaction guarantee to ensure you reach your peak performance. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and exchanges.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Package Your Gear

Place the product in its original packaging with all attachments and manuals included to ensure it reaches us in resaleable condition.

3

Ship It Back

Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing